Terms and Conditions

Petra Saktor Yoga: Terms and Conditions

1. Booking and Payment Policies

• Booking: All regular classes, workshops, and special events must be booked before the event starts. 

• Payment: For all bookings, payment must be made upon booking. 

• Payment methods: 

• Payment by credit card: We offer secure online card payments through Stripe. 

• Other Payment Methods: Entries: You can buy an Entry Pass in the Bundles section of the Booking System. Entry passes are valid for regular classes only (not workshops or special events) and are non-transferable and non-refundable.

• Workshop/Event Fees: Workshop and event fees are unique to each event and must be paid in full at the time of booking.

• Waitlists: If the class is full, you can join the waitlist. This service is available only with the Entry pass. When a spot becomes available, the next person on the waitlist is automatically enrolled. Booking becomes binding once you join the waitlist. If you prefer to be notified of an available spot without joining the waitlist, sign up for email notifications instead. Please note, waitlist members will have priority if a spot opens up. During payment, 1 entry is temporarily held. If no spot becomes available, the entry will be automatically returned to the client's account.

2. Cancellation and Refund Policy

• Class and Events Cancellations: Cancellations for regular classes, workshops, and events can be made  free of charge until 24 hours before the class starts. Cancellations made less than 24 hours of the class or event start result in a loss of that class from your pass or a cancellation fee which is 100 % of the class price.

• Refunds: Class bookings are generally non-refundable. In exceptional cases (e.g., illness, injury), please contact us directly.

3. Risk and Liability

• Assumption of Risk: By attending classes, clients agree to assume all risks related to participation in yoga activities. The studio and instructors are not liable for any injuries or accidents occurring during class.

• Liability: By booking, and/or participating in the class, you agree to the Release And Waiver Of Liability.

4. Health and Safety

• Clients are responsible for notifying the instructor of any medical conditions, injuries, or limitations before class. It is advised to consult a doctor before beginning any exercise program.

• The studio/ instructor reserves the right to refuse participation to clients who appear to be in unsuitable health conditions.

5. Media Release and Consent 

• Clients understand that the teacher from time to time may photograph or video Activities and place such photographs and videos on its website or social media platforms. Clients consent to the use of their image that may appear in any such photograph or video. 

6. Late Arrival and Class Etiquette

• Regular Class Punctuality: Please arrive 5–10 minutes before class begins. To ensure a calm and uninterrupted experience for all, latecomers may not be able to join the class once it has started.

• Studio Etiquette: Please respect the focus by keeping conversations to a minimum during sessions and silencing electronic devices.

7. Workshop/Event-Specific Policies

• Event Punctuality: Please arrive 10–15 minutes early for workshops and events. To ensure a calm and uninterrupted experience for all, latecomers may not be able to join the class once it has started.

• Equipment and Materials: Some events may require additional materials or equipment, which will be specified at the time of booking. The studio may offer rentals or items for purchase if needed.

• Event Etiquette: Please respect the focus of workshops and events by keeping conversations to a minimum during sessions and silencing electronic devices.

8. Gift Voucher-Specific Policies

• Gift vouchers are non-refundable and not redeemable for cash. 

• Bookings are required and subject to availability. 

• Validity from the date of purchase:

30 days: Credit "I care"
60 days: Credit "I care a lot"
90 days: Credit "I care very much!", 75-Minute Evening Yoga Class, Monthly Workshop of Your Choice, Private 60-Minute Yoga Session for You, Private Small Group 60-Minute Yoga Session
120 days: 10-Entry Pass to Evening Yoga

• All events take place at Feel Good Zone Studio, Tödistrasse 64, 8810 Horgen, unless otherwise agreed in advance. 

9. Personal Belongings

• The studio is not liable for the damage, loss or theft of personal items. Clients are encouraged to leave valuables at home or keep them with them during class.

10. Health Regulations

• If experiencing symptoms of illness, clients are advised to cancel or reschedule their attendance.

11. Privacy Policy

• Our Privacy Policy is a separate document and outlines how personal information is collected, used, and protected. By booking a class, workshop or event, you agree to the terms outlined in our Privacy Policy.

12. Agreement

• By booking any class, workshop, or event, participants agree to comply with these terms and conditions. Petra Saktor Yoga reserves the right to modify policies as needed.